Shipping Policy
Overview
At Bumshum, we strive to provide a seamless and delightful shopping experience for our valued customers. To ensure your order is handled with care and delivered to your doorstep in a timely manner, please review our shipping policy below.
Order Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates
We offer flat-rate shipping for all orders.
Shipping rates are calculated at checkout based on the destination.
Shipping Partners
We partner with reliable courier services to ensure the safe and efficient delivery of your order. Once your order is dispatched, you will receive a shipping confirmation email with tracking details.
Estimated Delivery Time
Delivery times vary based on the shipping address. Typically, orders are delivered within 3-7 business days.
Order Tracking
Track your order’s journey from our store to your doorstep through the provided tracking information. If you have any concerns about your order, please contact our customer support team.
Delivery Issues
In the rare event of delivery issues or delays, please reach out to us at [email protected]. We will work diligently to resolve any problems and ensure your satisfaction.
Change of Shipping Address
If you need to update your shipping address after placing an order, please contact us immediately. We are unable to modify the shipping address once the order has been dispatched.
Lost or Stolen Packages
Bumshum is not responsible for lost or stolen packages once they have been marked as delivered. Please ensure a secure delivery location to prevent any issues.
By placing an order with Bumshum, you agree to the terms outlined in our shipping policy. If you have any questions or concerns, feel free to contact our customer support team.
Thank you for choosing Bumshum for your nature-friendly parenting needs!
